Help Center
Welcome to the Mano Aesthetics Help Center.
This page is designed to help you get quick answers, understand our products, and know how to reach us—without needing to search through policy pages.
Product Guidance
How do I choose the right product?
Each product page includes detailed descriptions, usage information, and key benefits. If you’re unsure which product fits your needs, our support team can help guide you.
Are your products suitable for everyone?
Individual results may vary. We recommend reviewing product details carefully and consulting a qualified professional before use when necessary.
Where can I find usage instructions?
Usage instructions are listed on each product page or product packaging. For additional questions, contact our support team.
Order Support
I placed an order — what happens next?
After placing your order, you’ll receive a confirmation email. Once your order is processed, you’ll be notified when it ships.
I didn’t receive my confirmation email
Please check your spam or junk folder. If you still don’t see it, contact us and we’ll assist you.
Can I update my contact details after ordering?
If your order hasn’t been shipped yet, we may be able to update your information. Contact us as soon as possible.
Account & Website Help
Do I need an account to shop?
No, you can check out as a guest. Creating an account allows you to view order history and save your details.
I’m having trouble checking out
Try refreshing the page, clearing your browser cache, or using a different browser or device. If the issue continues, contact us.
Is your website secure?
Yes. Mano Aesthetics uses secure technology to protect your personal and payment information.
Payments & Checkout
Are payments secure?
All transactions are processed through trusted, secure payment providers.
Why was my payment declined?
Payments can be declined due to bank restrictions, incorrect details, or insufficient funds. Please contact your bank or try a different payment method.
Contact & Support
How can I contact Mano Aesthetics?
You can reach us through our Contact Us page. We aim to respond within 24–48 business hours.
What information should I include when contacting support?
Please include your order number (if applicable), full name, and a clear description of your inquiry so we can assist you faster.
Still Need Help?
If you didn’t find what you’re looking for, our support team is happy to assist you.
📩 Visit our Contact Us page to get in touch.