Return

At Mano Aesthetics, we are committed to delivering our products with the highest standards of quality and care. If you encounter any issue upon receiving your order, please review the return policy below:

Eligible Return Cases

Returns or exchanges are accepted only in cases where the product is received with damaged packaging caused during shipping.

Return Conditions
• The damaged condition must be documented immediately upon receipt by taking clear photos of the product and its outer packaging.
• The photos must be sent promptly to our customer support team via the designated communication channel.
• The product must be unused and in its original condition.
• The damage must be reported within 24 hours of delivery.

Return Process

Once the report and photos are received, our team will review the case and contact you to proceed with the return or exchange accordingly.

Non-Returnable Cases
• Products that have been opened or used.
• Claims reported after the specified time frame.
• Damage resulting from improper handling after delivery.